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My wife,
Cheryl,
is
fairly
direct.
“You
need to
read
this,”
she
commanded,
as she
handed
me an
orange
book by
Daniel
H.
Pink.
The
cover
graphic
was a
UPC bar
code
label
juxtaposed
against
a piano
keyboard.
A
Whole
New
Mind:
Moving
from the
Information
Age to
the
Conceptual
Age,
"read
the
title."
“My high
school
kept
saying
they’re
better
because
they
train
whole-brained
students
and I
wanted
to see
what
that was
all
about,”
Cheryl
explained.
“This is
the text
they
mentioned.
I think
you’ll
get more
out of
it than
me.” |
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I looked at the
cover again. A
pull-quote from
Wired
magazine
promised the
volume would
explain “Why
right-brainers
will rule the
future.” Being
a right brained
individual
trapped in a
left brain
profession I
thought, “What
the heck?”
Pink’s
introduction
hooked me:
The last few
decades have
belonged to a
certain kind of
person with a
certain kind of
mind – computer
programmers who
could crank
code, lawyers
who could craft
contracts, MBAs
who could crunch
numbers. But
the keys to the
kingdom are
changing hands.
. . .
This book
describes a
seismic – though
as yet
undetected –
shift now
underway in much
of the advanced
world. We are
moving from an
economy and a
society built on
the logical,
linear,
computer-like
capabilities of
the Information
Age to an
economy and a
society built on
the inventive,
empathic,
big-picture
capabilities of
what’s rising in
its place, the
Conceptual Age.
I thought,
“Wow! He’s
saying people
who think like
plaintiff
lawyers are
coming into
their own?
I thumbed
through the
volume and, sure
enough, that’s
pretty much what
Pink is
positing, though
I’m sure he
doesn’t think
about it in
those terms.
Even so, Pink’s
recommended
reading list
includes many of
the primary
texts that
cutting edge
jury trial
experts are
making required
reading for
their
adherents.
Books like
Robert McKee’s
Story:
Substance,
Structure,
Style, and the
Principles of
Screenwriting,
George Lakoff
and Mark
Johnson’s
Metaphors We
Live By
and Paul
Elkman’s works
on
reading facial
expression.
In
case you’re not
familiar with
the notion of
“right-brained,”
“left-brained”
and
“whole-brained,”
it boils down to
this.
Left-brained
thinkers, the
theory goes,
tend to be
logical and
linear.
Right-brained
thinkers are
more creative
and artful.
Whole-brained
thinkers combine
both
logical/linear-creative/artful
approaches. A
stereo-typical
left-brained
professional is
the engineer
laboring in a
cube-farm. The
artist in
his/her loft is
the
stereo-typical
right-brainer.
Columnists for
Advocate
fall into the
whole-brained
category.
Anyhow, a couple
of days later,
an email hit my
computer from
Advocate
publisher,
Richard Neubauer.
The subject line
was “idea for
column or
article” and it
included a short
story from the
Daily Journal.
The page one
article by Mindy
Farabee was
titled “’March
Madness’ Rings
in New ADR
Program” and
darned if the
article doesn’t
illustrate how
Pink’s theories
about success in
this new
conceptual age
are proving
themselves out
right in
downtown Los
Angeles.
The Daily
Journal
piece talked
about a push at
the Los Angeles
Central
courthouse to
reintroduce the
Voluntary
Settlement
Conference
Program, which
is specifically
designed to
handle p.i.
cases.
Apparently,
personal injury
doesn’t fit well
in the
traditional
(read
“left-brained”)
court-ordered
mediation
process. As
incoming
Southern
California
Mediation
Association
incoming
president
Phyllis Pollack
was quoted, “The
general feeling
among mediators
is that
defendants were
not appearing at
mediations in
good faith. In
many cases,
insurance
adjusters
attended the
mediation with
little or no
money to offer
in settlement.
Many mediators
got the
impression that
defendants were
appearing at
mediation simply
because the
court ordered
them to be
there, with no
real desire to
resolve the
matter.”
Of course, what
Ms. Pollack is
describing is
nothing new. On
the plaintiff
side, we all
understand that
unless a carrier
has decided a
case is ripe for
settlement,
nothing is
getting
accomplished by
mediation.
So, it seems
that the Central
District ADR
people figured
out that the
standard routine
wasn’t working
to settle cases,
so they decided
to be
disruptive,
innovate and
shake things up
a little to help
clear the
crowded dockets.
The result was
“March Mediation
Madness,” a push
to process 252
p.i. cases at
more than a
dozen L.A.
County
courthouses, all
in the month of
March. Rather
than follow the
standard single
mediator
approach, the
program paired
plaintiff and
defense lawyers
as co-mediators
while also
changing the
standard rules
on
confidentiality.
Now, if I’m
recalling
correctly, the
format of
pairing a
plaintiff lawyer
and a defense
lawyer as
mediators in a
personal injury
case isn’t new –
I volunteered
for those
programs myself
back in the old
CRASH settlement
program days.
What is new –
and encouraging
– is that the
program
represents a
whole-brained
approach to
settling cases
by adapting a
mediation format
to fit the
problem at hand,
instead of
trying to force
uniformity just
because it’s
easier to use an
existing
mediation
system. Dare I
characterize the
approach as
practical?
I called the
Honorable Rex
Heeseman, chair
of the court’s
ADR committee,
to find out how
the month-long
push worked out,
but his clerk
said the judge
was on
vacation.
Still, the
Daily Journal
quoted Judge
Heeseman as
saying that
initial reaction
was positive.
Which delighted
me, because I
see it as
further proof
that creative,
whole-brained
approaches, can
succeed in our
left-brained
profession.
As I mentioned,
Pink’s book has
a piano keyboard
on the cover, so
I guess it’s
appropriate that
I bought Cheryl
a baby grand for
her birthday.
Being
whole-brained
doesn’t seem to
have hurt my own
practice at all.
Here’s to being
a well-rounded,
creative and
successful
lawyer in our
new Conceptual
age.
LEARNING
CENTER
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